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Advice about Coronavirus - for families


By Pamellah Mutenga |

Advice about Coronavirus - for families.

 Our top priorities are to keep our families and childcarers safe and healthy, and to help public health authorities fight the spread of the virus. It is essential to follow the official NHS advice. 

https://www.nhs.uk/conditions/coronavirus-covid-19/social-distancing/what-you-need-to-do/

Can a childcarer work at the moment?

Yes, as long as neither household has someone with symptoms of COVID-19 or has been asked to self-isolate. This applies to all tiers of COVID alert levels, including the lockdown in England during November 2020.

We’re sure you’ve seen the latest Lockdown restrictions started on Thursday 5th November. Thankfully the rules for childcare have been kept consistent so there is less disruption for working families.

The government guidance states that "Childcarers  will be able to continue to provide services, including in the home"<span;>.

The guidance also allows for work to take place in your home which covers childcarers: "Where it is necessary to work in other people’s homes - for example, for childcarers, cleaners or tradespeople - you can do so."

Click here to read the full government guidance relating to national lockdown.

Click here for examples of when your childcarer can't work in your home and what steps to take if this happens.

In all cases, we strongly encourage you to talk to your childcarer about their living situation and commute, to make sure that they are following social distancing guidelines. We are also regularly communicating with our childcarers about how to stay as safe and healthy as possible throughout this time.

How can my Childcarer travel to work safely?

Wherever possible, nannies should avoid public transport and instead walk, cycle or drive to the family's home. When you're searching for a childcarer with us, we'll only show you childcarer who live within walking or cycling distance of your home.

If public transport is unavoidable, social distancing must be followed. The law requires people to wear face coverings on public transport. This is to help prevent the virus spreading in case you have it asymptomatically.

Alternatively, some families are choosing to drive their childcarer by car. Other parents who cannot do their jobs without a childcarer and whose childcarer face longer commutes are planning for their childcarer to live in their house temporarily. Many are successfully doing bursts of virtual nannying to support parents to work from home.

How can my childcarer work safely in my home?

Your childcarer should socially distance (stay 2m apart) from members of the household they aren’t caring for as much as possible. This means they aren’t expected to socially distance from the children.

Other recommendations to work safely include:

• Regularly wash hands, especially on arrival.

• Regularly clean touched objects and surfaces, for example door handles, kitchen items and toys. Use your normal household cleaning products.

• Keep internal doors open where possible to minimise contact.

• Maintain good ventilation, for example keep windows and doors open, or be outside where possible.


Please note that face coverings should not be used by children under the age of two, or those who may find it difficult to manage them correctly, for example primary age children unassisted, or those with respiratory conditions. If your childcarer  is considering wearing a face covering at work, we recommend you both read all of the guidance provided in this article.

Please note however that we do recommend wearing a face covering for face to face interviews and trial shifts.

It’s important to communicate clearly and regularly with your childcarer to align on expectations about what your childcarer must do to manage risk and also what measures you are taking. If either you or your childcarer has concerns, it’s important to raise these early.

In an emergency, for example, an accident, fire, or break-in, people do not have to stay 2m apart if it would be unsafe.

Click here to read the full government guidance on working safely in other people's homes.https://www.gov.uk/guidance/working-safely-during-coronavirus-covid-19/homes.

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